ASDF provides a range of services to assist with the surveying aspect of social research and evaluation, as follows:

  • Design of research and evaluation surveys that are appropriate for both the target market and the research method being used (eg. online versus telephone).
  • Programming of online surveys. We use the open source survey software limesurvey, installed on a secure server in Australia. Therefore there is no need to worry about Australian Privacy Principal 8 – cross border disclosure of personal information.
  • Graphic design of paper based surveys using client style guides to maximise accuracy of responses and ensure respondent satifaction with the experience.
  • Cognitive testing of surveys to ensure consistent and correct interpretation of questions across the target market and maximise response rates (incomplete surveys can occur when people don’t understand questions). Cognitive testing involves observing an individual completing an online or paper survey, and then discussing the questions and their responses with them.
  • Training of survey interviewers for either telephone or intercept surveys.

A fact sheet about Online Survey considerations and how we can help can be found here.

We also have 3 iPads we can lend you for intercept surveys. Further information about these can be found on the iPads page.

Some examples of work we have conducted in this area follow…

Nearmarket cycling infrastructure research

, ,

In collaboration with CDM Research we developed a survey tool to help understand how cycling infrastructure changes might encourage people to cycle to work.

Domestic Animal Management Plan Community Engagement

, , ,

Assisted a local Council with developing a community engagement framework and implementing a representative community survey (mail-out), general community survey (online and paper), data combining, analysis and reporting, and first draft of the DAMP.

Strategic Planning benchmarking

, , ,

Set up a dynamic excel form for collecting administrative data from seven Councils. Collected data was combined and analysed, with the production of a clear and consise analysis report to assist with service planning.

Council Plan Engagement

, ,

Assisted a local council with the design, analysis and evaluation of community engagement to inform their Council Plan.

Facility Usage Counts

, ,

ASDF Research managed a project to measure usage of public toilet facilities for a local council, to inform their Public Toilet Plan.

AHIC national survey

,

A project for the Australian Horse Industry Council which achieved over 3,000 completed surveys. ASDF designed the survey, hosted an online version, produced an analysis report and infographic and presented the findings.